Every module, step by step

Listening & quality

Launch satisfaction campaigns and track results in real time on a dashboard.

The surveys module measures stakeholder satisfaction through fully configurable NPS, CSAT or CES campaigns. The respondent receives an invitation by email or direct link, answers the campaign in moments and can add a free-text comment, with response anonymity depending on the organization's settings. The survey administrator builds the campaign, selects recipients and the distribution method, then tracks responses and consolidated results in real time on a dedicated dashboard — a direct lever for continuous improvement.

Interface preview

Respondent

Public response form sent to the respondent

Survey administrator

List of survey campaigns, with status and response countsPreview of a satisfaction campaign and its questionsResults dashboard: NPS score and response distributionSharing the campaign via QR code or public link